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Meet our teams

Meet our teams

Who are we? We are hard working people who are really, really good at what we do.

Customer Service

British Ceramic Tile is a business to business organisation, and our products are supplied via leading retailers and distributors. We are committed to providing all our retail, distribution and specification partners with a market-leading customer service across the UK and worldwide. Our knowledgeable and dedicated teams are trained to help with all aspects of product, orders and deliveries. So whether it be working in our tile and stone shop, in a customer service call centre or supporting our national accounts, if you have a passion for delivering world class customer service this could be the department for you.

Customer Service

Design

As a design led business, the Design team are at the forefront of everything we do! Our studios, located in both Devon and Yorkshire, maintain a flexible skill base to create both decorative added-value and core volume driven designs. Our creative and skilled designers translate seasonal trends from the catwalk and high street into innovative, interior design.

At British Ceramic Tile we are proud of our on trend and versatile ranges, and our licensed brands. We work closely with British designers such as Ted Baker, V&A, Laura Ashley and Studio Conran to keep our ranges innovative and suitable for a vast array of tastes and styles.

We seek inspiration from all over the world as well as on our doorstep in Devon, and continually visit fashion and technological events and exhibitions to really hone our skills and challenge convention.

The result is an extensive range of tiles, created to inspire!

Design

Distribution

At British Ceramic Tile we have the capacity to produce 30,000 square metres of tiles every single day, and it’s the Distribution team’s job to make sure our product is delivered to our customers on time, in full. With a team of over 40, you could be working in our picking team, on our warehouse floor driving a forklift truck, getting a pallet down from our 13 metre high storage, or you could be in our distribution office helping our customers and organising deliveries.

Distribution

Engineering

Our team of electrical and mechanical engineers are absolutely key to the day to day success of our production operation. Their role is to ensure that our state of the art equipment across the factory is maintained to the highest possible standard and the faults are identified before ‘downtime’ occurs. Our Engineering team are also critical to the success of any installation of new machinery that happens within the Factory. Whether it be working on our TGV robots, our 30 metre mill or one of our kilns, our engineering team are excellent at what they do.

Engineering

Finance

Our Finance team are based in Heathfield, Newton Abbot. They are responsible for all aspects of finance across the business – from credit control through to the management accounts and financial reporting. Our team of Accountants, Credit controllers and Purchase ledger administrators are there to ensure every penny is accounted for. They also ensure that all teams with British Ceramic Tile are supported with any financial related decisions or processes.

Finance

Health and Safety

The safety and wellbeing of our employees will always be our number one priority at British Ceramic Tile. Our Health and Safety team are responsible for ensuring that we operational risks are reduced as far as possible, this is achieved through working with managers to provide specialist advice, continual risk assessment of our operations and on-site training. This team will also ensure British Ceramic Tile looks after the beautiful environment, whether that be monitoring recycling or working with the community.

Health and Saftey

Human Resources

At British Ceramic Tile we believe in encouraging our people to develop in every way possible and reach their full potential . Our HR team are there to support every member of the British Ceramic Tile team through the entire ‘employee life cycle’. From recruiting the best people for the latest vacancies, ensuring everyone is paid correctly, organising training or giving advice, our HR team work with the business to ensure we continue to deliver world class tiles through engaging our amazing people.

Human Resources

IT

Our IT team are based in Cleckheaton and Devon and work in one of the most varied IT roles out there, one minute working you could find yourself in the factory supporting in the operation of our manufacturing equipment and the next you might be supporting one of our support colleagues in the office. Every one of our 400 employees has some interaction with IT and working in our IT departments you will support a range of functions and employees.

IT

Marketing

Based in Cleckheaton our Marketing team work with a range of customers and partners, from some of the UK’s largest retailers to designers such as Ted Baker and Laura Ashley. Our Marketing team take ownership of developing and managing key ranges and of their specified product sectors. The department is busy, hardworking but most importantly passionate about our products and working with their customers.

Marketing

Production

At British Ceramic Tile we are focused on the design and manufacturing of excellent quality and affordable ceramic tiles. From our state of the art, 18 acre factory in Devon, using exceptional raw materials, we produce high quality white bodied tiles and glass products using a combination of traditional skills and ultra modern technology – our twice fired ceramic process means that our tiles are amongst the best in the world. Whether it be working as a sprayer in our glass team, running the line in our packing team or working in our laboratory, our production teams are passionate about the detail in everything they do in order to deliver a fantastic product to our customers.

Production

Sales

Across our sales divisions we have a diverse range of teams and careers options, whether you are looking to work with the latest architect, or buyers from nationally recognised brands, independent retailers, or establishing connections with international businesses, if you are an experienced salesperson with a passion for product and great customer service then British Ceramic Tile could be the next step in your career.

Sales